Your Multilingual Telephone Assistant
I'll take the calls. You run the business.
FrontAgent answers your business telephone — routine questions, hours, directions, and restaurant orders — in the customer's language, and connects to your staff whenever a person is needed.
Early access — the product is in development. Nothing on this page is a live service yet.
One reliable answer to every call
I'll take the calls. You run the business.
Answers first
Repeat questions, hours, directions, and basic intake are handled instantly — day or night.
People stay in reach
The moment a customer wants a person, they're connected to an available employee by phone or chat.
Call to completed order
Restaurant orders, appointments, leads, quotes, and secure payment are optional extensions — added where they fit.
A team member that never takes a day off
FrontAgent is designed to answer multiple telephone calls at the same time, communicate in the customer's preferred language, handle routine questions, take restaurant orders, schedule appointments, and connect customers with your team when personal assistance is needed.
Potentially Save the Cost of a Full-Time Position
Answer Multiple Callers at the Same Time
Serve Customers 24/7 in Their Preferred Language
Turn More Calls Into Orders and Appointments
Lower operating costs. Fewer missed calls. More completed business. See all ten benefits →
How it works
From first hello to finished follow-through — one continuous conversation.
Customer calls you
On your business telephone number, or through the FrontAgent button on your website.
Greets and adapts
A polite English greeting, then the customer's language — detected or chosen, switchable anytime.
Answers you approved
Answers from your business's approved knowledge, and politely declines what's out of scope.
Human handoff
Want a person? The customer is connected to an available employee by phone or chat.
Follow-through
Verified restaurant orders, bookings, quotes, and payment on the customer's own device — confirmed, receipted, recorded.
Everything a front desk does — in one platform
Telephone answering
Answers your business line, greets the caller, and handles the conversation from the first ring.
Multilingual reception
Greets, understands, and assists in the customer's preferred language.
Restaurant order taking
Item, option, and quantity confirmation — validated against your menu, approved by the customer.
Employee handoff
Seamless transfer to available staff, with context carried over.
Messages & callbacks
No staff available? Capture the request and follow up.
Appointments & leads
Bookings, lead intake, and quote requests, organized.
Square integration
Orders created in Square; more integrations to follow.
Secure payment
Hosted checkout on the customer's own device — card numbers never enter the conversation.
Analytics & history
Every call, order, and outcome — searchable and reportable.
Later stage Live video calling — face-to-face connection between your customer and your staff — is planned for a later stage, after telephone answering and restaurant ordering are established.
Built for every business that answers the phone
The core is the same everywhere: answer, assist, connect. Extensions differ by industry.
Restaurants & food service
Restaurants, cafés, bakeries, catering, takeout — the first market FrontAgent is built for.
Professional & service businesses
Real estate, accounting & tax, legal, insurance, education, consulting, repair, beauty, home services.
Retail & e-commerce
Storefronts, online sellers, specialty shops, dealerships.
Hotels & hospitality
Hotels, resorts, lodging, tourism and entertainment venues.
Real estate & property services
Brokerages, property management, leasing offices.
Other organizations
Nonprofits, associations, asset management, and more.
Designed around your customers' trust
Security principles the platform is being built on:
- Card numbers and CVVs never enter the AI conversation, recordings, or logs — payment happens on the customer's own device through the payment provider's secure checkout.
- Prices and taxes come from your own system or point of sale — the AI never estimates them.
- Every order and amount is confirmed by the customer before anything is charged.
- Refunds, disputes, and high-value requests always go to an authorized person, not the AI.
- Each business's data and staff permissions are kept strictly separate.
- The AI answers only from knowledge your business has approved.
FrontAgent is a virtual assistant, not a person. Powered by AI and designed around your business information, rules, and customer-service process.
These statements describe design principles of the product under development — not certifications. Formal security and compliance documentation will be published when independently verified.
Pricing
Coming soon
Simple plans are being finalized and will be published here. No figures are available yet — early-access participants hear first.
Apply for Service
FrontAgent is in active development. When applications open, your business will apply with its industry and the functions it needs; after review and approval you'll receive a dedicated dashboard, an AI knowledge base, staff accounts, and a widget for your website — tested together before going live.